Hello, how may I assist you today?
Here we’ve compiled the most common questions we receive from customers about our custom bag service, along with their answers.
If you have any other questions not covered in our FAQ, the Meyzy-Bag support team is always ready to assist you!
General
We are a bag manufacturer that makes products for other brands. Our team handles every step, including pattern-making, fabric cutting, sewing, quality checks, and packing.
We mainly make soft bags, including travel bags, backpacks, totes, organizers, coolers, canvas bags, and RPET bags. We do not make hard suitcases or mostly leather bags. If you have a special idea, we can look at it on a case-by-case basis.
Most customers are in Japan. We are expanding into Europe, North America, and Southeast Asia. We work with brands, retailers, distributors, and startups.
Yes. If you give us sample photos, the size you want, how you will use the bag, and your budget, we can suggest a design and materials, then start making samples.
Yes. For new product development and artwork files, we recommend signing an NDA before sampling begins.
We usually reply within 24 hours on business days. For more complex projects, we will let you know what we need next and outline the timeline.
You can customize the fabric, lining, trims like zippers and buckles, branding, decoration, structure, features such as pockets or dividers, size, capacity, and packaging.
We can replicate your sample, but we first review the materials, workmanship, and construction for feasibility. If any accessory is discontinued or restricted, we will suggest alternatives and explain any differences in advance.
Yes. We select water- or abrasion-resistant materials based on your needs. We explain the limits: water-repellent isn’t fully waterproof.
Yes. We offer RPET, organic cotton, and vegan leather. Documentation is available depending on your supply chain and project needs.
Yes. We can suggest the best inks and printing for your market. We check for smell and color holding during sampling.
Yes. We start by learning how you will use the bag, what you will carry in it, and how you will wear it. Then we suggest sizes and designs that work well, thinking about weight and strap comfort.
Sampling & Development
Sampling usually takes 7 to 15 days, depending on complexity, material availability, and whether custom tooling is needed. For more complex styles, we will confirm a detailed schedule after reviewing your information.
Sample costs usually include pattern development labor, material costs, and workmanship complexity. For bulk orders, sample fees can be offset as agreed in your order confirmation.
Ideally, please provide reference photos or a sample, the target size, preferred materials, your logo file (AI or PDF), the expected order quantity, the target market, and any quality requirements, such as AQL or test items.
Yes. We can provide a practical spec checklist, including measurement points, BOM or material list, artwork placement, color references, and packaging requirements to help you define your needs clearly and reduce revisions.
Yes. Starting with a small trial run is a good way to test the design and get feedback before moving to larger production.n.
MOQ & Pricing
Our minimum order quantity is 100 pieces.
Bag pricing mainly depends on three factors: the cost of materials (especially special fabrics and brand-name zippers), the time required to make each bag (the number of sewing steps), and any special parts or tools we need to buy.
A standard quote includes materials, production, basic packaging, and routine quality checks. Special tests, third-party inspections, custom packaging, or specific shipping needs are listed separately to avoid unexpected add-ons later.
We optimize costs where it is safe, such as trim selection, process simplification, construction adjustments, and production-friendly engineering, instead of just lowering fabric weight or cutting corners.
Quality & Compliance
We can meet your standards by checking samples, defining defects, and ensuring packages pass drop tests. It’s important to agree on what counts as acceptable in your order before production starts.
We confirm several items before bulk production, including a pre-production sample, fabric and trim approvals, color approvals, artwork placement, packaging requirements, and key measurements.
Yes. You can hire a third-party inspection company for checks before, during, or after production. We will help coordinate on-site support and provide the needed documents.
We can provide audit and compliance documents, such as BSCI, Sedex, or ISO, depending on what is available and your project needs.
We control color differences by approvals, batch sourcing, consistent production, and checks before shipping. Minor variation is normal but minimized.
Production & Lead Time
Bulk orders take 30–60 days, depending on size, season, material lead time, and complexity. We plan all steps from materials to shipping.
We make sure the main steps are ready early, like getting fabric and zippers, booking time for printing or embroidery, assigning lines to produce, and setting up checks. We only promise what we can do.
We can review your request. Expedited orders depend on material availability, no extra outside processes, and open production lines. This may increase costs or require changes.
Packaging, Logistics & Shipping
We offer options such as simple plastic bags, tags and labels, inside boxes, carton markings, moisture protection, and sorting by color or size. We can also follow the requirements for Amazon or stores.
We can send orders by ship, plane, express delivery, or train. We suggest the best approach for your time and budget, such as sending some by air and some by sea.
Yes. We will coordinate with your forwarder on pickup, carton specs, and required documents.
We provide a packing list, invoice, and order confirmation. Material or test documents are available if needed and provided.
After-sales & Warranty
We first assess responsibility against the agreed acceptance criteria (manufacturing, materials, shipping, or usage). If it’s a manufacturing-related issue, we will provide an actionable solution, such as rework, replacement, or a refund, based on the situation.
Yes. We keep reference samples and approvals to ensure reorder consistency.
Payment
We usually ask for a first payment and then the rest, or payments based on steps like samples, materials, making, or shipping. All payment details are in the contract or order form.
We use USD and other major currencies. We confirm the best option for your banking and project needs.
Your idea + our design = perfect product!
Share your idea—get a ready-to-produce design package and start turning your concept into a real product with Meyzy.